Contact
At Valenta Fashion, you come first. Whether you want to ask about our latest arrivals, get help with a current order, start a return, or share feedback from your shopping journey, our team is here to deliver clear, honest assistance.
Valenta Fashion is operated by Novus Invictus LLC, a U.S.-registered company. All official contact and business details are listed below.
Customer Support
Need help during our operating hours? Our support team is just a message or call away.
- Phone: +1 307 310 8792
- Email: support@valenta-fashion.com
- Response Time: We aim to reply to customer support emails within 1 business day.
Business Hours
- Monday to Saturday: 9:00 AM to 6:00 PM
- Sunday: Closed
- Time Zone: Eastern Time (ET)
Returns
Before sending any item back to us, please contact our support team first to obtain a Return Authorization (RA) number and the correct return address. Items sent back without an approved RA number may not be accepted. For full details about eligibility, return shipping costs, exchanges, and refund timelines, please review our Return & Refund Policy.
Need Assistance with Your Order?
To help us assist you more efficiently, please include the following in your message:
- Your full name
- Your order number, if available, for example #VF1234
- A detailed description of your request, such as a size exchange, return request, tracking inquiry, damaged item, defective item, or incorrect item
We look forward to hearing from you.
Business & Contact Information
Valenta Fashion is operated by Novus Invictus LLC.
Company Registration Number: 2026-001882100
EIN: 98-1913987
Address: 30 N Gould St #31823, Sheridan, WY 82801, USA
Email: support@valenta-fashion.com
Phone: +1 307 310 8792
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM Eastern Time (ET)
